Service prices
at a glance
Gross, including 19% VAT
Valid from 01.09.2023
Deployment fees
Our deployment fee is due for every assignment and includes:
- Order management
- The first work session (15 minutes)
- Arrival & departure (up to 10 km)
- Disposal of small materials
Normal working hours
Monday-Friday 7 am - 4 pm
Service deployment
94.01€
Emergency service (Available with an active maintenance contract)
Within normal working hours
117.81€
Outside normal working hours
201.11€
Work units (billing rates)
Service & emergency service assignments are billed in work units (AE) per commenced AE. One work unit is equal to 15 minutes.
The work units apply to working, preparation, follow-up and waiting times.
Service technician
- Installation, repair & troubleshooting of heating systems & components
- Installation & repair of sanitary systems such as pipes, faucets, washbasins, etc.
Normal working hours
22.61€
Weekdays from 4 pm - 8 pm
27.37€
Weekdays from 8 pm - 7 am
44.03€
Saturday & Sunday
49.98€
Public holiday
54.74€
- From a distance of 10 km (starting from our company headquarters), the additional travel time required is counted as working time.
- Different billing rates may apply for products provided on site. Our service team will be happy to provide you with further information.
- Billing rate for trainees: -50%
- Emergency service without maintenance contract (subject to availability):
within normal working hours 153.51€
outside normal working hours 236.81€
Netto, exkl. 19% MwSt.
Gültig ab 01.09.2023
Deployment fees
Our flat rate is due for every assignment and includes:
- Order management
- The first work session (15 minutes)
- Arrival & departure (up to 10 km)
- Disposal of small materials
normal working hours
Monday-Friday 7 am - 4 pm
Service deployment
79.00€
Emergency service (Available with active maintenance contract)
Within normal operating time
99.00€
outside normal working hours
169.00€
Work Units (Billing Rates)
Service & emergency service assignments are billed in work units (AE) per commenced AE. One work unit is equal to 15 minutes.
The work units apply to working, preparation, follow-up and waiting times.
Service technician
- Installation, repair & troubleshooting of heating systems & components
- Installation & repair of sanitary systems such as pipes, faucets, washbasins, etc.
Normal working hours
19.00€
Weekdays from 4 pm - 8 pm
23.00€
Weekdays from 8 pm - 7 am
37.00€
Saturday & Sunday
42.00€
Public holiday
46.00€
- From a distance of 10 km (starting from our company headquarters), the additional travel time required is counted as working time.
- Different billing rates may apply for products provided on site. Our service team will be happy to provide you with further information.
- Billing rate for trainees: -50%
- Emergency service without maintenance contract (subject to availability):
within normal working hours 129.00€
outside normal working hours 199.00€