Maintenance
and repair
Reliable service & maintenance for your systems!
Do you want durability and efficiency for your technical systems? From heating systems to air-conditioning and ventilation systems to sanitary facilities — with HGZ, you benefit from first-class service, precise maintenance and safe operation of your systems.
- Maintenance of heating systems
- Maintenance of sanitary facilities
- For new construction & modernization
- For all types of buildings
Extraordinary Service
We think and
take care of everything
Team of
Experts
Advice and execution by highly qualified employees
Emergency
service
Quick and reliable help
365 days a year
Maintenance and service are a matter
of trust!
Investment in modern building technology must pay off in the long term. It's good if you have an experienced and competent partner by your side who takes care of it reliably from A-Z.
- High level of operational safety
- Measurable increase in efficiency
- Early detection of wear
- Maximize lifespan
- Over 25 years of experience
- Highly trained service team
- 24/7 emergency service
24/7 emergency service
Your additional advantage as an HGZ maintenance customer:
Should there ever be a heating fault or a failure of your system, our 24/7 emergency service will be on site quickly and ensure that everything runs again.
Service prices
Net, excluding 19% VAT
Valid from 01.09.2023
Deployment fees
Our flat rate is due for every assignment and includes:
- Order management
- The first work session (15 minutes)
- Arrival & departure (up to 10 km)
- Disposal of small materials
Work Units (Billing Rates)
Service & emergency service assignments are billed in work units (AE) per commenced AE. One work unit is equal to 15 minutes.
The work units apply to working, preparation, follow-up and waiting times.
Service technician
- Installation, repair & troubleshooting of heating systems & components
- Installation & repair of sanitary systems such as pipes, faucets, washbasins, etc.
- From a distance of 10 km (starting from our company headquarters), the additional travel time required is counted as working time.
- Different billing rates may apply for products provided on site. Our service team will be happy to provide you with further information.
- Billing rate for trainees: -50%
- Emergency service without maintenance contract (subject to availability):
within normal working hours 129.00€
outside normal working hours 199.00€
Always friendly. Always solution-focused. HGZ provides genuine all-round worry-free service.
We are happy to be there for you personally
Steinberg
As a customer service representative at HGZ, I handle all matters relating to maintenance and service. You can easily reach us via the direct contact form or by phone at 030 5497939-11.
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simply be fun?
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Got Any more questions?
We've got all the answers.
Here you can find frequently asked questions and answers on the topic of HVAC maintenance and service in Berlin.
How quickly can the HGZ service team respond in the event of a breakdown?
Our HGZ service team is always ready to respond quickly and efficiently to emergencies. In most cases we are on site within a few hours.
Is there a 24/7 emergency service?
Yes, we offer a 24/7 emergency service exclusively for our maintenance customers. For urgent matters, please contact our HGZ service team directly – they're always there for you!
Which spare parts are used if something needs to be replaced?
The HGZ service team only uses high-quality, approved spare parts to ensure optimal function and safety.
What happens if a defect is found during maintenance?
Should the HGZ service team discover a defect, they will notify you immediately and provide recommendations for next steps.
What does a typical maintenance check include?
A maintenance check covers the inspection of all functions, cleaning, possible replacement of wear parts and a safety check. The HGZ service team carries out everything professionally and thoroughly.
How long does maintenance typically take?
The duration depends on the system and the scope of maintenance, but it generally takes a few hours. The HGZ service team will always aim to work as efficiently as possible.
Who is my contact for maintenance and service queries?
Our HGZ service team is available for all maintenance and service questions. You can contact them at any time.
What are the costs for a maintenance service?
Costs vary depending on the scope and type of system. Our HGZ service team will provide you with a personalised quote.
Can we take out a maintenance contract?
Of course! A maintenance contract ensures regular check-ups and priority treatment. The HGZ service team will be happy to inform you about the details.
How often should maintenance be carried out?
For optimal performance and longevity, we recommend having systems serviced at least once a year. Your HGZ service team will take care of all the details.
What are the benefits of regular maintenance?
Regular maintenance extends the lifespan of your systems, improves energy efficiency and reduces the risk of breakdowns. The HGZ service team ensures everything runs perfectly.